Troubleshooting the system board – Dell PowerEdge 1600SC User Manual

Page 62

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Problem

l

 

System message indicates a problem with the microprocessor

l

 

Heat sink is not installed for the microprocessor

l

 

Fan is not operating properly

 

Action

 

 

1.

 

Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

2.

 

Remove the cover (see "

Removing the Cover

").

3.

 

Lay the system on its right side.

4.

 

Ensure that the microprocessor and heat sink with cooling fan are properly installed (see "

Removing and Installing a Microprocessor

" in "Installing

System Options").

5.

 

Stand the system upright.

6.

 

Install the cover (see "

Installing the Cover

").

7.

 

Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.

8.

 

Run Quick Tests in the system diagnostics (see "

Running the System Diagnostics

").

 

If the tests fail or the problem persists, see "

Getting Help

."

NOTE:

Microprocessors with an internal speed of less than 3.06 GHz use an active cooling heat sink. Microprocessors with internal speeds greater than

or equal to 3.06 GHz use a passive heat sink and plastic shroud. 

CAUTION:

Before you perform this procedure, see "

Safety First—For You and Your System

."

CAUTION:

See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information Guide.

 

Troubleshooting the System Board

 

Problem

l

 

System message indicates a problem with the system board

 

Action

 

 

1.

 

Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

2.

 

Remove the cover (see "

Removing the Cover

").

3.

 

Lay the system on its right side.

4.

 

Remove all expansion cards installed in the system (see "

Removing an Expansion Card

" in "Installing System Options").

 

5.

 

Stand the system upright.

6.

 

Install the cover (see "

Installing the Cover

").

7.

 

Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.

8.

 

Run Quick Tests in the system diagnostics (see "

Running the System Diagnostics

").

 

If the tests fail, see "

Getting Help

."

CAUTION:

Before you perform this procedure, see "

Safety First—For You and Your System

."

CAUTION:

See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information Guide.

NOTE:

If the boot drive is connected to a SCSI or RAID controller card, remove all expansion cards except the controller card used by the boot

drive.

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