Partial copies or scans of documents or photos, Scan was not successful, Scanning takes too long or freezes the computer – Dell V515w All In One Wireless Inkjet Printer User Manual

Page 111: Cannot scan to a computer over a network

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background image

U

SE

A

CLEARER

VERSION

OF

THE

ORIGINAL

DOCUMENT

OR

IMAGE

M

AKE

SURE

THE

DOCUMENT

OR

PHOTO

IS

LOADED

FACEDOWN

ON

THE

SCANNER

GLASS

AND

IN

THE

CORRECT

CORNER

Partial copies or scans of documents or photos

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

M

AKE

SURE

THE

DOCUMENT

OR

PHOTO

IS

LOADED

FACEDOWN

ON

THE

SCANNER

GLASS

AND

IN

THE

CORRECT

CORNER

S

ELECT

A

PAPER

SIZE

FROM

THE

PRINTER

SOFTWARE

THAT

MATCHES

THE

LOADED

PAPER

M

AKE

SURE

THE

O

RIGINAL

S

IZE

SETTING

MATCHES

THE

SIZE

OF

THE

DOCUMENT

YOU

ARE

SCANNING

Scan was not successful

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

C

HECK

THE

USB

CONNECTION

1

Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.

2

Firmly plug the square end of the USB cable into the back of the printer.

3

Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with a

USB symbol.

R

ESTART

THE

COMPUTER

Scanning takes too long or freezes the computer

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

C

LOSE

OTHER

SOFTWARE

PROGRAMS

THAT

ARE

NOT

BEING

USED

U

SE

A

LOWER

SCANNING

RESOLUTION

Cannot scan to a computer over a network

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

M

AKE

SURE

THE

PRINTER

AND

THE

DESTINATION

COMPUTER

ARE

CONNECTED

TO

THE

SAME

NETWORK

Troubleshooting

111

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