Fax does not work, Printer is not sending or receiving faxes – Dell A960 All In One Personal Printer User Manual

Page 73

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Tr o u b l e s h o o t i n g

7 3

Printer Is Scanning and Copying Without a Pre-Scan

1

On the operator panel, press Scan or Copy.

2

Press Options until

ORIGINAL SIZE

appears.

Press Select to choose Auto Detect (default).

3

On the operator panel, press Reduce/Enlarge and then press + until

Fit to Page

appears.

4

Press Color or Black.

The scanner pre-scans your original document to determine its size, fits it onto the
specified paper size, and then scans your original document.

NOTE: Resizing an image may affect the scan and copy quality of your document.

Fax Does Not Work

In order for faxing to function properly:

The printer must be connected to an active phone line.

If you are using the printer software to fax, the printer must be connected to a
computer with a USB cable.

The memory may be full. Wait until the faxes in memory have been sent, and then
send the current fax again.

NOTE: You cannot fax with a DSL (digital subscribe line), ISDN (integrated signature digital

network), or cable modem.

5

For more information, see "Faxing" on page 40.

Printer Is Not Sending or Receiving Faxes

If you are having trouble sending or receiving a fax through the printer software, ensure
that:

Your computer is connected to a working data/fax modem.

An active phone line is connected to the line-in connector of your data/fax modem.

Fax software is installed and configured on your computer.

Your printer is connected to the computer with a USB cable.

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