Dell A960 All In One Personal Printer - Manual (Page 76)

7 6 Tr o u b l e s h o o t i n g
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Paper Jams
If a paper jam occurs in the paper support, remove the paper from the printer. If the paper is
lodged too far into the printer and cannot be removed:
1 Press Power to turn the printer off.
2 Pull slowly and firmly on the paper to remove it.
If you cannot reach the paper because it is too far into the printer:
a Lift the scanner unit, and then pull the paper out.
b Lower the scanner unit to close it.
3 Press Power to turn the printer on, and then print your document.