Dell 4320 Projector User Manual

Page 97

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Why am I unable to access the

SMTP server?

1

Check with your MIS or network

administrator whether the SMTP server

function is open for the projector and the IP

assigned to the projector is allowed to access

the SMTP server. The projector’s SMTP

socket port number is 25, this cannot be

changed.

2

Check if the outgoing SMTP server, user

name, and password are set correctly.

3

Some SMTP servers will check whether the

mail address of "From" correlates with the

"User name" and "Password". For example,

you use [email protected] as the mail address in

"From". You should also use [email protected]

account information for the User name and

the password to log in the SMTP server.

Why am I unable to receive the

test alert email even though the

projector already indicates the

test mail is already sent?

It could be because the SMTP server

recognized the alert mail as a spam mail or

because of the SMTP server restriction. Check

with your MIS or network administrator for

the SMTP server’s setting.

Using Your Projector

97

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