Dell Dimension 2100 User Manual

Page 2

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System Codes and Messages: Dell™ Dimension™ 2100 System Reference

Diagnostic Codes

Your computer is equipped with four diagnostic code lights, which are labeled "A," "B," "C," and "D" on the back of the computer. Each of the four
lights can be yellow, green, or off, as shown in Table 1. When the computer is turned on or restarted and is functioning normally, the lights flash
during power-on self-test (POST). After the computer starts, the lights remain green to signify normal computer operation.

If a malfunction is detected and the computer fails to start, the lights display a code that identifies the problem. Write down the diagnostic code
displayed and look it up in Table 1.

Table 1. Diagnostic Codes

Diagnostic Codes

POST Beep Codes

System Messages

Diagnostic Code

Definition

Corrective Action

Power up default.

Make sure that the computer is
connected to a known working
electrical outlet, and then check
whether the

front-panel

power light is

on or off. If the power light is off,
check the

power supply

. If the

problem persists, see  "Contacting 
Dell" in the Solutions Guide for
instructions on obtaining technical
assistance.

Remove all

cards

. If the computer still 

does not start, see  "Contacting Dell" 
in the Solutions Guide for instructions
on obtaining technical assistance.

System board is receiving power,
but the BIOS is not executing.

Set the

configuration jumper

to

Maintenance mode, and restart the
computer. Enter the

system setup

program

and ensure that the

processor speed is set correctly. Exit
and save the setting. Turn off the
computer, reset the configuration
jumper to Normal mode, and then
restart the computer. Remove all

cards

and restart the computer to

determine if a resource conflict
exists. If a conflict exists,

resolve the

conflict

.

If the problem persists, see  
"Contacting Dell" in the Solutions
Guide
for instructions on obtaining
technical assistance.

Recovery mode from BIOS failure.

Set the

configuration jumper

to

Maintenance mode, and restart the
computer. Enter the

system setup

program

and ensure that the

processor speed is set correctly. Exit
and save the setting. Turn off the
computer, reset the configuration
jumper to Normal mode, and then
restart the computer. If the problem
persists,

see  "Contacting Dell" in the 

Solutions Guide for instructions on
obtaining technical assistance.

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