Troubleshooting software and hardware problems – Dell Precision R5400 (Mid 2008) User Manual

Page 38

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38

Troubleshooting

•

If the hard drive is your boot device, ensure that the cables are
connected and that the drive is installed properly and partitioned as a
boot device.

•

Enter the system setup program and ensure that the boot sequence
information is correct (see your Service Manual on the Dell Support
website at support.dell.com).

N

O

TIMER

TICK

INTERRUPT

—

A chip on the system board might be

malfunctioning or system board failure (see "Contacting Dell" on page 71 for
assistance).

N O T I C E – H

ARD

D

RIVE

S E L F M O N I T O R I N G S Y S T E M

HAS

REPORTED

THAT

A

PARAMETER

HAS

EXCEEDED

ITS

NORMAL

OPERATING

RANGE

. D

ELL

RECOMMENDS

THAT

YOU

BACK

UP

YOUR

DATA

REGULARLY

. A

PARAMETER

OUT

OF

RANGE

MAY

OR

MAY

NOT

INDICATE

A

POTENTIAL

HARD

DRIVE

PROBLEM

. —

S.M.A.R.T error,

possible hard drive failure. This feature can be enabled or disabled in BIOS setup.

Troubleshooting Software and Hardware Problems

If a device is either not detected during the operating system setup or is
detected, but incorrectly configured, you can use the Hardware
Troubleshooter to resolve the incompatibility.

Windows Vista:

1 Click the Windows Vista start button

, and click Help and Support.

2 Type

hardware troubleshooter

in the search field and press

<Enter> to start the search.

3 In the search results, select the option that best describes the problem and

follow the remaining troubleshooting steps.

Windows XP:

1 Click Start

→

Help and Support.

2 Type

hardware troubleshooter

in the search field and press

<Enter> to start the search.

3 In the Fix a Problem section, click Hardware Troubleshooter.
4 In the Hardware Troubleshooter list, select the option that best describes

the problem and click Next to follow the remaining troubleshooting steps.

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