Troubleshooting tips – Dell Precision R5400 (Mid 2008) User Manual

Page 44

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Troubleshooting

The following tabs provide additional information for tests run from the
Custom Test or Symptom Tree option:

Troubleshooting Tips

If you added or removed a part before the problem started, review the
installation procedures and ensure that the part is correctly installed.

If a peripheral device does not work, ensure that the device is properly
connected.

If an error message appears on the screen, write down the exact message.
This message may help support personnel diagnose and fix the problem(s).

If an error message occurs in a program, see the program’s documentation.

Tab

Function

Results

Displays the results of the test and

any error conditions encountered.

Errors

Displays error conditions encountered,

error codes, and the problem description.

Help

Describes the test and any requirements

for running the test.

Configuration

Displays the hardware configuration for

the selected device.

The Dell Diagnostics obtains

configuration information for all devices

from the system setup program, memory,

and various internal tests, and displays

the information in the device list in the

left pane of the screen.

NOTE:

The device list may not display the names of all

components installed on your computer or all devices
attached to your computer.

Parameters

Allows you to customize the test, if

applicable, by changing the test

settings.

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