Dell Precision R5400 (Mid 2008) - Manual (Page 4)

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Contents
Troubleshooting Software and Hardware
Problems
. . . . . . . . . . . . . . . . . . . . . . 38
Dell Diagnostics . . . . . . . . . . . . . . . . . . . 39
Troubleshooting Tips . . . . . . . . . . . . . . . . . . . 44
Power Problems . . . . . . . . . . . . . . . . . . 45
Memory Problems . . . . . . . . . . . . . . . . . 46
Lockups and Software Problems . . . . . . . . . . 47
Dell Technical Update Service . . . . . . . . . . . 49
Dell Support Utility . . . . . . . . . . . . . . . . . 49
5 Reinstalling Software
. . . . . . . . . . . . . .
51
Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Identifying Drivers . . . . . . . . . . . . . . . . . 51
Reinstalling Drivers and Utilities . . . . . . . . . . 52
Restoring Your Operating System . . . . . . . . . . . . 55
Using Microsoft Windows System Restore . . . . . 56
Using Dell Factory Image Restore and Dell
PC Restore
. . . . . . . . . . . . . . . . . . . . . 57
Using the Operating System Media . . . . . . . . . 60
6 Finding Information
. . . . . . . . . . . . . . . .
63
7 Getting Help
. . . . . . . . . . . . . . . . . . . . . .
65
Obtaining Assistance . . . . . . . . . . . . . . . . . . 65
Technical Support and Customer Service . . . . . 66
DellConnect™ . . . . . . . . . . . . . . . . . . . . 66
Online Services . . . . . . . . . . . . . . . . . . . 66
AutoTech Service . . . . . . . . . . . . . . . . . . 67
Automated Order-Status Service . . . . . . . . . . 67