Wireless troubleshooting, Wireless troubleshooting checklist – Dell P513w All In One Photo Printer User Manual

Page 101

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Photos do not transfer from a memory card across a wireless

network

If the "Memory card troubleshooting checklist" does not solve the problem, then try one or more of the following:

M

AKE

SURE

THAT

BOTH

THE

PRINTER

AND

THE

DESTINATION

COMPUTER

ARE

TURNED

ON

AND

READY

S

ELECT

THE

CORRECT

COMPUTER

NAME

FROM

THE

LIST

ON

THE

PRINTER

M

AKE

SURE

YOUR

WIRELESS

NETWORK

IS

CONNECTED

AND

ACTIVE

If your wireless connection is down, then use a USB cable to connect your printer to your computer.

Wireless troubleshooting

“Wireless troubleshooting checklist” on page 101

“Resetting the wireless settings to factory defaults” on page 102

“Cannot print over wireless network” on page 102

“The Continue button is unavailable” on page 106

“Cannot print and there is a firewall on the computer” on page 107

“Wi-Fi indicator light is not lit” on page 107

“Wi-Fi indicator light is green but the printer does not print (Windows only)” on page 108

“Wi-Fi indicator light is still orange” on page 109

“Wi-Fi indicator light is blinking orange during installation” on page 110

“Wireless print server not installed” on page 114

““Communication not available” message appears when printing wirelessly” on page 114

“Communication with printer lost when connected to Virtual Private Network (VPN)” on page 116

“Resolving intermittent wireless communications issues” on page 116

Wireless troubleshooting checklist

Before beginning to troubleshoot the wireless printer, verify the following:

The printer, the computer, and the wireless access point are all plugged in and turned on.

The wireless network is working properly.

Try accessing other computers on your wireless network.

If your network has Internet access, try connecting to the Internet over a wireless connection.

Your SSID is correct.

Print a network setup page to verify the SSID the printer is using.

If you are not sure if your SSID is correct, then run the wireless setup again.

Troubleshooting

101

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