Dell OptiPlex 960 (Late 2008) - Manual (Page 4)

4
Contents
Transferring Information to a New Computer . . . . . . 25
Microsoft
®
Windows Vista
®
Operating
System . . . . . . . . . . . . . . . . . . . . . . . . 25
Microsoft Windows
®
XP . . . . . . . . . . . . . . 25
3 Specifications . . . . . . . . . . . . . . . . . . . . 29
4 Troubleshooting Tips . . . . . . . . . . . . . . . 39
Using the Hardware Troubleshooter . . . . . . . . . . . 39
Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Power Problems . . . . . . . . . . . . . . . . . . 39
Memory Problems . . . . . . . . . . . . . . . . . 47
Lockups and Software Problems . . . . . . . . . . 48
Dell Technical Update Service . . . . . . . . . . . 49
Dell Diagnostics . . . . . . . . . . . . . . . . . . . 49
5 Reinstalling Software . . . . . . . . . . . . . . 51
Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Identifying Drivers . . . . . . . . . . . . . . . . . 51
Reinstalling Drivers and Utilities . . . . . . . . . . 51
Restoring Your Operating System . . . . . . . . . . . . 53
Using Microsoft
®
Windows
®
System Restore . . . 54
Using Dell Factory Image Restore . . . . . . . . . 54
Using the Operating System Media . . . . . . . . . 55