Dell OptiPlex 960 (Late 2008) - Manual (Page 43)

Troubleshooting Tips
43
Steady
Amber
Power connector not
installed properly. • Reseat the 2x2 power connector from
the power supply unit.
• If the system still fails to boot, contact
Dell (see "Contacting Dell" on
page 66).
Steady
Amber
Possible peripheral
card or motherboard
failure has occurred. • Remove all peripheral cards from the
PCI and PCI-E slots and restart the
computer. If the computer boots, add
the peripheral cards back one by one
until you find the bad one.
• If the problem persists, the
motherboard is probably bad. Contact
Dell (see "Contacting Dell" on
page 66).
Steady
Amber
A possible
motherboard failure
has occurred. • Disconnect all internal and external
peripherals, and restart the computer.
If the computer boots, add the
peripheral cards back one by one until
you find the bad one. "Contacting
Dell" on page 66.
• If the problem persists, the
motherboard is probably bad. Contact
Dell (see "Contacting Dell" on
page 66).
Steady
Amber
A possible coin cell
battery failure has
occurred. • Remove the coin cell battery for one
minute, reinstall the battery, and
restart.
• If the problem persists, contact Dell
(see "Contacting Dell" on page 66).
Steady
Blue
The computer is in a
normal
on condition.
The diagnostic lights
are not lit after the
computer successfully
boots to the operating
system.
• Ensure that the display is connected
and powered on.
• If the problem persists, contact Dell
(see "Contacting Dell" on page 66).
Light Pattern Problem Description Suggested Resolution