Memory problems – Dell OptiPlex 960 (Late 2008) User Manual

Page 47

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Troubleshooting Tips

47

E

LIMINATE

INTERFERENCE

—

Some possible causes of interference are:

•

Power, keyboard, and mouse extension cables

•

Too many devices connected to the same power strip

•

Multiple power strips connected to the same electrical outlet

Memory Problems

CAUTION:

Before working inside your computer, read the safety information that

shipped with your computer. For additional safety best practices information, see
www.dell.com/regulatory_compliance.

I

F

YOU

RECEIVE

AN

INSUFFICIENT

MEMORY

MESSAGE

—

•

Save and close any open files and exit any open programs you are not using
to see if that resolves the problem.

•

See the software documentation for minimum memory requirements. If
necessary, install additional memory.

•

Reseat the memory modules to ensure that your computer is successfully
communicating with the memory.

•

Run the Dell Diagnostics (see "Dell Diagnostics" on page 49).

I

F

YOU

EXPERIENCE

OTHER

MEMORY

PROBLEMS

—

•

Reseat the memory modules to ensure that your computer is successfully
communicating with the memory.

•

Ensure that you are following the memory installation guidelines.

•

Ensure that the memory you are using is supported by your computer. For
more information about the type of memory supported by your computer,
see "Specifications" on page 29.

•

Run the Dell Diagnostics (see "Dell Diagnostics" on page 49).

Blinking
Blue

The computer is in
standby mode.

Press a key on the keyboard, move the
mouse, or press the power button to
resume normal operation.

Light Pattern

Problem Description

Suggested Resolution

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