General program problems, A program crashes, A program stops responding – Dell Inspiron 8500 User Manual

Page 110: Error messages appear, E-mail problems, General program problems e-mail problems

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110

Solving Problems

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.dell.com | support.dell.com

General Program Problems

A program crashes

NOTE: Software usually

includes installation
instructions in its
documentation or on a
floppy disk or CD.

A program stops responding

Error messages appear

E-Mail Problems

S

E E

THE

S O F T W AR E

D OC U ME N T A T IO N

— Many software manufacturers

maintain websites with information that may help you solve the problem. Ensure

that you properly installed and configured the program. Reinstall the program if

necessary.

E

ND

THE

P R O GR A M

1

Simultaneously press

.

2

Click the Applications tab, and then select the program that is no longer

responding.

3

Click End Task.

R

E V I EW

"E

RR O R

M

E S S A G ES

" — Look up the message and take the

appropriate action. See the software documentation.

E

NSU R E

T H A T

Y O U

A R E

C O NN E CT ED

T O

THE

I

NT ER N E T

— With the

Outlook Express e-mail program open, click File. If Work Offline has a check

mark next to it, click the check mark to remove it and connect to the Internet.

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