Dell Inspiron 8500 - Manual (Page 112)

112 Solving Problems
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14 Replace the battery.
15 Turn on the computer and verify that it is working properly.
NOTE: See page 163 for
information on your
warranty coverage.
If the computer does not start, or if you cannot identify the damaged
components, contact Dell
(see page 150) .
If You Drop or Damage Your Computer
1 Save and close any open files, exit any open programs, and shut down
the computer (see page 42).
2 Disconnect the AC adapter from the computer and from the electrical
outlet.
3 Turn off any attached external devices, and disconnect them from
their power sources and then from the computer.
4 Remove and reinstall the battery.
5 Turn on the computer.
NOTE: See page 163 for
information on your
warranty coverage.
If the computer does not start, or if you cannot identify the damaged
components, contact Dell
(see page 150) .
Resolving Other Technical Problems
G O T O T H E D E L L S U P P O RT W E B S I T E — Go to support.dell.com for help
with general usage, installation, and troubleshooting questions. See page 149 for
a description of the hardware and software support provided by Dell.
E- MA I L D E L L — Go to support.dell.com and then click E-Mail Dell in the
Communicate list. Send an e-mail message to Dell about your problem; you can
expect to receive an e-mail message from Dell within hours. See page 149 for a
description of the hardware and software support provided by Dell.
C O NT A C T D EL L — If you cannot solve your problem using the Dell™ Support
website or e-mail service, call Dell for technical assistance (see page 150). See
page 149 for a description of the hardware and software support provided by Dell.