Dell PowerEdge C5125 User Manual

Page 85

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Troubleshooting

85

• If the PDU or the AC outlet has an on/off switch, make sure that it is on

and verify that the outlet is supplying current.

• Check for foreign objects inside the chassis such as screws that can short

circuit connections.

Cable Issues

Ensure that all cable connections, both internal and external, are attached

correctly and securely.

Electrical Short or Overload

Remove non-essential items such as extra controller cards or IDE/ATAPI

devices to check for shorts and over-loads. If the system boots correctly, there

may be a short or overload associated with one of the components. Replace

each of non-essential items one at a time to isolate which one is causing the

problem.
If the problem occurs even after removing the non-essential components, the

problem has to be with the server board, power supply, memory, or processor.

Defective Components

Defective components, especially processor and memory, can cause system

boot issues.

• Swap the memory modules with known good memory. Verify correct

operation of the suspected memory in a known working system.

• Swap the processor with a known good processor. Verify correct operation

of the suspected processor in a known working system.

System Does Not Boot After Configuration Changes

Hardware Changes

If the system does not boot after making changes to hardware or adding new

components, verify that the component installed is compatible with the

server.

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