Total power failure when using a battery, Total power failure when using a battery -20 – Dell Inspiron 3500 User Manual

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Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guide

2.

Make sure the AC adapter is connected to the computer, and then verify that the
power cable is firmly attached to the AC adapter and to the AC power source.

See “Checking Connections” found earlier in this chapter.

3.

Does the LED on top of the AC adapter turn on?

Yes. Go to step 4.

No. The AC adapter may be defective. Go to step 5.

4.

Turn on the computer. Does the power status LED, to the right of the display latch,
light up?

Yes. The problem is resolved.

No. Go to step 5.

5.

Call Dell for technical assistance.

See Chapter 5, “Getting Help,” for instructions.

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If an AC adapter is not connected to your computer, the computer’s power source is
its battery. If the computer does not turn on when a battery is installed, the battery’s
charge may be depleted. To troubleshoot this problem, make a copy of the Diagnos-
tics Checklist found in Chapter 5 and fill it out as you complete the following
procedure:

1.

Turn off the computer and peripherals. Disconnect the peripherals from AC power.

2.

Reseat each installed battery by first removing and then replacing the battery in
its compartment.

3.

Press the power button. Does the computer turn on?

Allow one minute for the computer to initialize its components before checking
for signs of power.

Yes. Go to step 4.

No. Use the AC adapter to connect your computer to AC power. If the computer
operates normally when using AC power, go to step 7. If the computer does not
boot when using the AC adapter, see the previous subsection, “Total Power Fail-
ure When Using the AC Adapter.”

4.

Is the battery status LED blinking, indicating that the battery is charging?

Yes. Go to step 6.

No. Go to step 5.

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