Dell Inspiron 3500 - Manual (Page 69)

Troubleshooting Your Computer 3-23
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During POST, the computer checks the CD-ROM or DVD-ROM drive, comparing its
characteristics with the system configuration information. (The CD-ROM/hard-disk
drive access indicator light blinks as the computer performs this check.)
If a failure occurs with the drive, make a copy of the Diagnostics Checklist found in
Chapter 5 and fill it out as you complete the following procedure:
1. Save your work in any open application programs, and then shut down the
computer.
2. Remove the drive from the options bay.
3. Reinstall the drive.
4. Reboot the computer. Does the drive access indicator light blink during the boot
routine?
Yes. Go to step 6.
No. Go to step 5.
5. Remove and reinsert the drive. Reboot the computer. Does the
drive access indicator light blink during the boot routine?
Yes. Go to step 6.
No. Go to step 10.
6. Remove the hard-disk drive and boot the computer from a bootable CD. Does the
drive access indicator light blink?
Yes. Go to step 7.
No. Go to step 10.
7. Reinstall the hard-disk drive. Then check the config.sys file (in Windows 98,
check the CD-ROM or DVD-ROM drive configuration in the Settings folder). Is
the CD-ROM or DVD-ROM driver installed?
Yes. Go to step 8.
No. Load the driver, and return to step 1 to begin this procedure again. (To load
the driver, use the program diskette sets you made when you first received your
Dell computer.)
8. Insert a bootable diskette into drive A and reboot the computer.
9. Type d: and press <Enter>. Then type dir and press <Enter>. Does MS-DOS
display the root directory contents for drive D?
Yes. The problem is resolved.
No. Go to step 10.