No sound from headphones, Touch pad or mouse problems – Dell XPS M1730 (M1730, Late 2007) User Manual

Page 132

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132

Troubleshooting

D

ISCONNECT

HEADPHONES

FROM

THE

HEADPHONE

CONNECTOR

Sound from

the speakers is automatically disabled when headphones are connected to the
headphone connector.

T

EST

THE

ELECTRICAL

OUTLET

Ensure that the electrical outlet is working by

testing it with another device, such as a lamp.

E

LIMINATE

POSSIBLE

INTERFERENCE

Turn off nearby fans, fluorescent lights,

or halogen lamps to check for interference.

R

EINSTALL

THE

AUDIO

DRIVER

See "Reinstalling Drivers and Utilities" on

page 136.

R

UN

THE

D

ELL

D

IAGNOSTICS

See "Dell Diagnostics" on page 107.

NOTE:

The volume control in some MP3 players overrides the Windows volume

setting. If you have been listening to MP3 songs, ensure that you did not turn the
player volume down or off.

No sound from headphones

C

HECK

THE

HEADPHONE

CABLE

CONNECTION

Ensure that the headphone

cable is securely inserted into the headphone connector.

A

DJUST

THE

W

INDOWS

VOLUME

CONTROL

Click or double-click the speaker

icon in the lower-right corner of your screen. Ensure that the volume is turned
up and that the sound is not muted.

Touch Pad or Mouse Problems

C

HECK

THE

TOUCH

PAD

SETTINGS

Windows XP

1 Click Start→ Control Panel→ Printers and Other Hardware→ Mouse.
2 Try adjusting the settings.

Windows Vista

1 Click Start

→ Control Panel→ Hardware and Sound→ Mouse.

2 Adjust the settings, as needed.

C

HECK

THE

MOUSE

CABLE

Shut down the computer, disconnect the mouse

cable and check it for damage, then firmly reconnect the cable.

If you are using a mouse extension cable, disconnect it and connect the
mouse directly to the computer.

book.book Page 132 Monday, April 14, 2008 4:23 PM

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