Dell XPS M1730 (M1730, Late 2007) User Manual

Page 137

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Troubleshooting

137

Windows Vista

1 Click the Windows Vista start button

, and right-click Computer.

2 Click Properties→ Device Manager.

NOTE:

The User Account Control window may appear. If you are an

administrator on the computer, click Continue; otherwise, contact your
administrator to enter the Device Manager.

3 Right-click the device for which the new driver was installed and click

Properties.

4 Click the Drivers tab→ Roll Back Driver.

If Device Driver Rollback does not resolve the problem, use System Restore
(see "Restoring Your Operating System" on page 140) to return your computer
to the operating state that existed before you installed the new driver.

Using the Drivers and Utilities Media

If using

Device Driver Rollback or System Restore (see "Restoring Your

Operating System" on page 140) does not resolve the problem, reinstall the
driver from your

Drivers and Utilities media.

1 With the Windows desktop displayed, insert your Drivers and Utilities media.

If this is your first time to use your

Drivers and Utilities media, continue

to step 2. If not, proceed to step 5.

2 When the Drivers and Utilities installation program starts, follow the

prompts on the screen.

NOTE:

In most cases, the

Drivers and Utilities

program starts running

automatically. If it does not, start Windows Explorer, click your media drive
directory to display the media contents, and then double-click the autorcd.exe file.

3 When the InstallShield Wizard Complete window appears, remove the

Drivers and Utilities disc and click Finish to restart the computer.

4 When you see the Windows desktop, reinsert the Drivers and Utilities disc.

book.book Page 137 Monday, April 14, 2008 4:23 PM

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