Dell Inspiron 13z (N301z, Mid 2010) User Manual

Page 47

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45

Solving Problems

Temporarily bypass power protection

devices, power strips, and power extension

cables to verify that the computer turns on

properly.
Ensure that the electrical outlet is working

by testing it with another device, such as

a lamp.
Check the AC adapter connections. If the AC

adapter has a light, ensure that the light on

the AC adapter is on.
If the problem persists, contact Dell (see

“Contacting Dell” on page 73).

If the power button/indicator light is solid
white and the computer is not responding

The display may not be responding.

Press the power button until the computer

turns off and then turn it back on.
If the problem persists, contact Dell (see

“Contacting Dell” on page 73).

If the power button/indicator light is breathing
white
— The computer is in standby mode or

the display may not be responding.

Press a key on the keyboard, move the

connected mouse or a finger on the touch

pad, or press the power button to resume

normal operation.
If the display is not responding, press the

power button until the computer turns off

and then turn it back on.
If the problem persists, contact Dell (see

“Contacting Dell” on page 73).

If you encounter interference that hinders
reception on your computer
— An unwanted

signal is creating interference by interrupting or

blocking other signals. Some possible causes of

interference are:

Power, keyboard, and mouse extension cables.

Too many devices connected to a power strip.

Multiple power strips connected to the same

electrical outlet.

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