Dell Inspiron 13z (N301z, Mid 2010) User Manual

Page 53

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51

Using Support Tools

Alert! Previous attempts at booting this system
have failed at checkpoint [nnnn]. For help
in resolving this problem, please note this
checkpoint and contact Dell Technical
Support
— The computer failed to complete

the boot routine three consecutive times for the

same error. Contact Dell (see “Contacting Dell”

on page 73).
CMOS checksum error — Possible system

board failure or RTC battery low. Replace the

battery (see the Service Manual at support.dell.
com/manuals)
or Contact Dell (see “Contacting

Dell” on page 73).
CPU fan failure — CPU fan has failed. Replace

the CPU fan (see the Service Manual at
support.dell.com/manuals).

Hard-disk drive failure — Possible hard-disk

drive failure during POST. Contact Dell (see

“Contacting Dell” on page 73).
Hard-disk drive read failure — Possible hard-

disk drive failure during HDD boot test. Contact

Dell (see “Contacting Dell” on page 73).
Keyboard failure — Keyboard failure or

loose cable.
To replace the keyboard, see the Service

Manual at support.dell.com/manuals.

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