Dell Inspiron 13z (N301z, Mid 2010) User Manual

Page 57

Advertising
background image

55

Using Support Tools

If you are experiencing memory issues,

c.

press <y>, otherwise press <n>.

The following message is displayed:

“Booting Dell Diagnostic

Utility Partition. Press any

key to continue.”
Press any key to go to the

d.

Choose An

Option window.

If PSA is not invoked:
Press any key to start the Dell Diagnostics from

the diagnostic utility partition on your hard drive

and to go to the Choose An Option window.

Select the test you want to run.

4.

If you encounter a problem during a test,

5.

a message with the error code and a

description of the problem will appear on

your screen. Write down the error code and

problem description and contact Dell (see

“Contacting Dell” on page 73).

NOTE: The Service Tag for your computer

is displayed at the top of each test screen.

The Service Tag helps you identify your

computer when you contact Dell.

When the tests complete, close the test

6.

screen to return to the Choose An Option

window.
To exit the Dell Diagnostics and to restart the

7.

computer, click Exit.

Advertising