Dell Latitude D430 (Mid 2007) - Manual (Page 76)

76 Troubleshooting
Optical drive problems
NOTE: High-speed optical drive vibration is normal and may cause noise, which does not indicate a defect in the
drive, CD, or DVD.
NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.
Problems writing to an optical drive
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LO SE O TH E R P R O G R A M S — The CD/DVD-RW drive must receive a steady stream of data when writing. If the
stream is interrupted, an error occurs. Try closing all programs before you write to the CD/DVD-RW.
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U R N O F F S T A N D B Y MO D E I N W I N D O W S B E F O R E W RI T I N G T O A CD/DVD-RW D I S K — See "Standby and Sleep
Mode" on page 31 or search for the keyword standby in the Windows Help and Support Center for information on
power management modes.
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H A N G E T H E W RI T E SP E E D T O A S L O W E R RAT E — See the help files for your CD or DVD creation software.
If you cannot eject the optical drive tray
1 Ensure that the computer is turned off.
2 Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until
the tray is partially ejected.
3 Gently pull out the tray until it stops.
If you hear an unfamiliar scraping or grinding sound
• Ensure that the sound is not caused by the program that is running.
• Ensure that the disk or disc is inserted properly.
Hard drive problems
A L L O W T H E C O M PU T ER T O CO OL BEF O RE T U RN I N G I T O N — A hot hard drive may prevent the operating system
from starting. Try allowing the computer to return to room temperature before turning it on.
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U N C H E C K D I S K —
For Windows XP:
1 Click Start→ My Computer.
2 Right-click Local Disk C:.
3 Click Properties→ Tools→ Check Now.
4 Click Scan for and attempt recovery of bad sectors→ Start.
For Windows Vista:
1 Click the Windows Vista Start button, , →Computer.
2 Right-click Local Disk C:.
3 Click Properties→ Tools→ Check Now.