Cd drive problems – Dell Dimension 4500 User Manual

Page 28

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28

S o l v i n g Pr o b l e m s

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NOTICE: Do not attempt to clean drive heads with a swab. You may

accidentally misalign the heads, which can render the drive inoperable

.

CD drive problems

HINT: High-speed CD

drive vibration is normal
and may cause noise. This
does not indicate a defect
in the drive or the CD.

C

LEAN

THE

DRIVE

— Use a commercially available cleaning kit.

A

DJUST

THE

W

INDOWS

VOLUME

CONTROL

— Click the speaker icon in

the lower-right corner of your screen.

• Ensure that the volume is turned up by clicking the slidebar and dragging

it up.

• Ensure that the sound is not muted by clicking any boxes that are checked.

T

EST

THE

DRIVE

WITH

ANOTHER

C D — Insert another CD to eliminate

the possibility that the original CD is defective.

C

HECK

THE

SPEAKERS

AND

SUBWOOFER

— See "Sound and Speaker

Problems" on page 43.

E

NSURE

THAT

W

INDOWS

RECOGNIZES

THE

DRIVE

— Double-click My

Computer on the desktop. If the CD drive is not listed, perform a full scan with
your antivirus software to check for and remove viruses. Viruses can sometimes
prevent Windows from recognizing the drive.

C

LEAN

THE

DISC

— See the

Tell Me How

help file for instructions on

cleaning your CDs. To access help files, see page 26.

C

HECK

FOR

INTERRUPT

REQUEST

CONFLICTS

— See page 54.

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