Dell Dimension 4500 User Manual

Page 48

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48

A d v a n c e d Tr o u b l e s h o o t i n g

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.dell.com | support.dell.com

To help you troubleshoot a problem, your computer is equipped with four
lights on the back panel labeled "A," "B," "C," and "D" (see page 62). These
lights can be yellow or green. When the computer starts normally, the lights
flash. After the computer starts, the lights remain green. If the computer
malfunctions, the color and sequence of the lights identify the problem.

CAUTION: Before you begin any of the procedures in this section,

follow the safety instructions on page 9.

Diagnostic Code

Definition

Corrective Action

Memory modules
are detected, but a
memory failure has
occurred.

• If you have one memory module

installed, reinstall it (see page 76), and
then restart the computer.

• If you have two or more memory

modules installed, remove the modules,
reinstall one module (see page 76), and
then restart the computer. If the
computer starts normally, reinstall an
additional module. Continue until you
identify a faulty module or reinstall all
modules without error.

• If available, install properly working

memory of the same type into your
computer (see page 76).

• If the problem persists, contact Dell

(see page 95).

Memory modules
are detected, but a
memory
configuration or
compatibility error
exists.

• Be sure that there are no special

memory module/memory connector
placement requirements (see page 76).

• Verify that the memory modules that

you are installing are compatible with
the computer (see page 87).

• If the problem persists, contact Dell

(see page 95).

Y

Y

G

G

A

B

C

D

G

Y

G

Y

A

B

C

D

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