Dell Dimension 4500 - Manual (Page 41)

S o l v i n g Pr o b l e m s 41
HINT: Dell does not
cover the printer’s
warranty. If you need
technical assistance for
your printer, call the
printer’s manufacturer.
See the printer
documentation for the
correct phone number.
C HECK THE PRINTER DOCUMENTATION — See the printer documentation
for setup and troubleshooting information.
E NSURE THAT THE PRINTER IS TURNED ON — See the printer
documentation for power button information.
V ERIFY THE PRINTER CABLE CONNECTIONS
• See the printer documentation for cable connection information.
• Ensure that the printer cable is connected as described on page 18.
• Ensure that the printer cables are securely connected to the printer and the
computer.
T EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is
working by testing it with another device, such as a lamp.
V ERIFY THAT THE PRINTER IS RECOGNIZED BY W INDOWS®
1 Click the Start button.
2 Click Control Panel.
3 Click Printers and Other Hardware.
4 Click View installed printers or fax printers. If the printer is listed, right-click
the printer icon.
5 Click Properties, and then select the Ports tab. For a parallel printer, ensure
that the Print to the following port(s): setting is LPT1 (Printer Port). For a
USB printer, ensure that the Print to the following port(s): setting is USB.
R EINSTALL THE PRINTER DRIVER — See page 52.
C HECK FOR INTERRUPT REQUEST CONFLICTS — See page 54.