Dell Dimension 4500 - Manual (Page 42)

42 S o l v i n g Pr o b l e m s
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HINT: Dell does not
cover the scanner’s
warranty. If you need
technical assistance for
your scanner, call the
scanner’s manufacturer.
See the scanner
documentation for the
correct phone number.
C HECK THE SCANNER DOCUMENTATION — See the scanner
documentation for setup and troubleshooting information.
U NLOCK THE SCANNER — Ensure that your scanner is unlocked if it has a
locking tab or button.
R ESTART THE COMPUTER AND TR Y THE SCANNER AGAIN
C HECK THE CABLE CONNECTIONS
• If your scanner has a power cable, ensure that the power cable is firmly
connected to a working electrical outlet and that the scanner is turned on.
• Ensure that the scanner cable is firmly connected to the computer and to the
scanner.
V ERIFY THAT THE SCANNER IS RECOGNIZED BY M ICROSOFT®
W INDOWS®
1 Click the Start button.
2 Click Control Panel.
3 Click Printers and Other Hardware.
4 Click Scanners and Cameras. If your scanner is listed, Windows recognizes
the scanner.
R EINSTALL THE SCANNER DRIVER — See the scanner documentation for
instructions.