Troubleshooting the keyboard, Troubleshooting the mouse – Dell PowerEdge 2850 User Manual
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Problem
l
Monitor is not working properly.
l
Video memory is faulty.
Action
1.
Check the system and power connections to the monitor.
2.
Run the appropriate online diagnostic test. See "
Using Server Administrator Diagnostics
" in "Running System Diagnostics."
If the tests run successfully, the problem is not related to video hardware. See "
Finding Software Solutions
."
If the tests fail, see "
Getting Help
."
Troubleshooting the Keyboard
Problem
l
System message indicates a problem with the keyboard.
l
Keyboard is not functioning properly.
Action
1.
Ensure that the keyboard is properly connected to the system.
2.
Run the appropriate online diagnostic test. See "
Using Server Administrator Diagnostics
" in "Running System Diagnostics."
3.
Press each key on the keyboard, and examine the keyboard and its cable for signs of damage.
4.
Swap the faulty keyboard with a working keyboard.
If the problem is resolved, replace the faulty keyboard. See "
Getting Help
."
If the problem is not resolved, see "
Getting Help
."
Troubleshooting the Mouse
Problem
l
System message indicates a problem with the mouse.
l
Mouse is not functioning properly.
Action
1.
Ensure that the mouse is properly connected to the system.
2.
Run the appropriate online diagnostic test. See "
Using Server Administrator Diagnostics
" in "Running System Diagnostics."
If the test fails, continue to the next step.
3.
Examine the mouse and its cable for signs of damage.
If the mouse is not damaged, go to
If the mouse is damaged, continue to the next step.
4.
Swap the faulty mouse with a working mouse.