Dell PowerEdge 2850 - Manual (Page 37)

1. Run the appropriate online diagnostic test. See " Using Server Administrator Diagnostics " in "Running System Diagnostics."
2. Turn on the system and attached peripherals.
If an error messages does not appear, go to step 12 .
3. Enter the System Setup program and check the system memory setting. See "Using the System Setup Program" in your User's Guide.
If the amount of memory installed matches the system memory setting, go to step 12 .
4. Remove the bezel. See " Removing the Bezel ."
5. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
6. Open the system. See " Opening the System ."
7. Ensure that the memory banks are populated correctly. See " Installing Memory Modules " in "Installing System Options."
If the memory modules are populated correctly, continue to the next step.
8. Reseat the memory modules in their sockets. See " Installing Memory Modules " in "Installing System Options."
9. Close the system. See " Closing the System ."
10. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
11. Enter the System Setup program and check the system memory setting. See "Using the System Setup Program" in your User's Guide.
If the amount of memory installed does not match the system memory setting, then perform the following steps:
a. Turn off the system and attached peripherals, and disconnect the system from its electrical outlet.
b. Open the system. See " Opening the System ."
c. Swap the memory modules in bank 1 with a working pair of modules of the same size, speed, and rank. See " Installing Memory Modules " in
"Installing System Options."
d. Close the system. See " Closing the System ."
e. Reconnect the system to its electrical outlet, and turn on the system and attached peripherals.
f. As the system boots, observe the monitor screen and the indicators on the keyboard.
12. Perform the following steps:
a. Turn off the system and attached peripherals, and disconnect the system from its electrical outlet.
b. Open the system. See " Opening the System ."
c. Repeat step c through step f in step 11 for each memory module installed.
If the problem persists, see " Getting Help ."
Troubleshooting a Diskette Drive
Problem
l Error message indicates a diskette drive problem.
Action
1. Enter the System Setup program and verify that the diskette drive is configured correctly. See "Using the System Setup Program" in the User's Guide.
NOTE: Several configurations for the memory modules exist; see " Installing Memory Modules " in "Installing System Options."
CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See
your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against
electrostatic discharge.