Dell XPS 400/Dimension 9150 User Manual

Page 23

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Advanced Troubleshooting: Dell XPS 400 Service Manual

file:///T|/htdocs/systems/xps400/sm/adtshoot.htm[8/3/2012 3:11:19 PM]

3-4-2 Screen retrace failure
3-4-3 Search for video ROM failure
4-2-1 No time tick
4-2-2 Shutdown failure
4-2-3 Gate A20 failure
4-2-4 Unexpected interrupt in protected mode
4-3-3 Timer-chip counter 2 failure
4-3-4 Time-of-day clock stopped
4-4-1 Serial or parallel port test failure
4-4-4 Cache test failure

Message

Possible Cause

Corrective Action

8042 Gate-
A20 error

The keyboard controller failed

its test.

If you receive this message after you make

changes in the system setup program,

enter

the system setup

program and restore the

original value(s).

Address Line
Short!

An error in the address

decoding circuitry in the

memory has occurred.

Reseat the

memory modules

.

C: Drive
Error

C: Drive
Failure

The hard drive is not working

or is not configured correctly.

Ensure that the drive is installed correctly in

the computer and defined correctly in the

system setup

program.

Cache
Memory Bad,
Do Not
Enable
Cache

The cache memory is not

operating.

See "Contacting Dell" in your Owner's Manual

for instructions on obtaining technical

assistance.

CH-2 Timer
Error

An error is occurring on the

timer on the system board.

See "Contacting Dell" in your Owner's Manual

for instructions on obtaining technical

assistance.

CMOS Battery
State Low

CMOS
Checksum
Failure

CMOS System
Options Not
Set

CMOS Display
Type
Mismatch

CMOS Memory
Size
Mismatch

CMOS Time
and Date Not
Set

The system configuration

information in the system

setup program is incorrect or

the battery charge may be

low.

Enter the system setup

program, verify the

system configuration, and then restart the

computer.

Diskette
Boot Failure

Drive A or B is present but

has failed the BIOS POST.

Ensure that the drive is installed correctly in

the computer and defined correctly in the

system setup

program. Check the interface

cable at both ends.

DMA Error

DMA 1 Error

DMA 2 Error

Error in the DMA controller on

the system board.

The keyboard or

system board

may need to be

replaced.

FDD
Controller

The BIOS cannot

Ensure that the floppy drive or the

hard drive

is

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