Dell Precision 470 User Manual

Page 137

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Tools to Help Solve Problems: Dell Precision Workstation 470 and 670 Computers User's Guide

file:///T|/htdocs/systems/ws670/EN/ug_en/advtrbl.htm[3/20/2013 9:31:57 AM]

Fill out the

Diagnostics Checklist

as you complete these checks.

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions located in

the Product Information Guide.

If the message is not listed, see the documentation for the operating system or the program that was running when the

message appeared.

A filename cannot contain any of the following characters: \ / : * ? " < > | —

Do not use these

characters in filenames.

A required .DLL file was not found —

The program that you are trying to open is missing an essential file.

To remove and then reinstall the program:

1. Click the Start button, click Control Panel, and then click Add or Remove Programs.

2. Select the program you want to remove.

3. Click the Change or Remove Program icon.

4. See the program documentation for installation instructions.

Alert! Card-cage fan failure

Alert! chipset heatsink not detected —

The chip set heat sink is not properly installed.

Alert! CPU 0 Fan Failure —

Alert! CPU 1 Fan Failure —

Ensure that the

cooling fan and airflow shroud

are properly installed and working.

Alert! Error initializing PCI Express slot n (or bridge) —

The computer encountered a problem while

trying to configure a PCI Express card.

Alert! Memory configured incorrectly. Please enter setup for memory info details —

See "

Memory

Problems

."

Alert! Memory fan has failed or is not present. A memory fan is required for the current memory

configuration. please see the documentation that came with your computer for more information.

System halted! —

See "

Memory

."

Alert! OS Install Mode enabled —

Amount of available memory is limited to 256 MB.

Alert! Previous attempts at booting this system have failed at checkpoint [nnnn ]. For help in

resolving this problem, please note this checkpoint and contact Dell Technical Support —

Contact

Dell

and report the checkpoint code (nnnn) to the support technician.

Alert! Previous Fan Failures —

Alert! Previous Processor Thermal Failure —

Alert! Previous Shutdown Due to Thermal Event —

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