Dell Dimension 2100 User Manual

Page 33

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S o l v i n g Pr o b l e m s

33

V

ERIFY

THAT

THE

MODEM

IS

COMMUNICATING

WITH

W

INDOWS

Windows XP

1

Click the Start button.

2

Click Control Panel.

3

Click Network and Internet Connections.

4

Click Internet Options.

5

Click Network Diagnostics and perform the connectivity test.

Windows Me

1

Click the Start button, point to Settings, and click Control Panel.

2

In the Control Panel, double-click Modems.
If there are multiple entries for the same modem or modems listed that are
not installed, delete the entries and restart the computer.

3

Click the Diagnostics tab.

4

Click the COM port for your modem.

5

Click More Info to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.

Windows 2000

1

Click the Start button, point to Settings, and click Control Panel.

2

In the Control Panel, double-click Phone and Modem Options.
If there are multiple entries for the same modem or modems listed that are
not installed, delete the entries and restart the computer.

3

Click the Modems tab.

4

Click the COM port for your modem.

5

Click the Properties button.

6

Click the Diagnostics tab to verify that the modem is communicating with
Windows.
If all commands receive responses, the modem is operating properly.

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