Dell Dimension 2100 User Manual

Page 41

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S o l v i n g Pr o b l e m s

41

A program is designed for an earlier Windows operating system

A solid blue screen appears

If you have a problem with your Internet connection

R

UN

THE

P

ROGRAM

C

OMPATIBILITY

W

IZARD

Windows XP provides a Program Compatibility Wizard that configures a
program to run in an environment more similar to older Windows operating
system environments.

1

Click the Start button, point to All Programs—> Accessories, and then click
Program Compatibility Wizard.

2

On the welcome screen, click Next.

3

Follow the instructions on the screen.

T

URN

THE

COMPUTER

OFF

If the computer does not respond to a keystroke

or a proper shutdown (see page 18), press the power button until the computer
turns off. Press the power button again to restart the computer. The solid blue
screen appears because you were not able to perform a proper Windows
shutdown. ScanDisk will automatically run during the start-up process. Follow
the instructions on the screen.

R

EVIEW

“ M

ODEM

P

ROBLEMS

” —

See page 32.

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