Dell PowerEdge 2650 - Manual (Page 43)

l Error message indicates an expansion-card problem
l Expansion card seems to perform incorrectly or not at all
l Front-panel status LCD indicating a problem with expansion cards or the system board
l Expansion-card filler brackets are not installed over empty expansion slots
Action
1. Observe the precautions in " Safety First—For You and Your System ."
2. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.
3. Remove the cover (see " Removing the Cover ").
4. Ensure that the expansion-card cage is properly installed (see " Replacing the Expansion-Card Cage " in "Installing System Options").
5. Ensure that each expansion card is firmly seated in its connector (see " Installing an Expansion Card " in "Installing System Options").
6. Ensure that any appropriate cables are firmly connected to their corresponding connectors on the expansion cards.
7. Replace the cover (see " Replacing the Cover ").
8. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
9. Run Quick Tests in the system diagnostics.
If the problem persists, go to step 10.
10. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.
11. Remove the cover (see " Removing the Cover ").
12. Remove all expansion cards installed in the system (see " Removing an Expansion Card " in "Installing System Options").
13. Replace the cover (see " Replacing the Cover ").
14. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
15. Run Quick Tests in the system diagnostics.
If the tests do not complete successfully, see " Getting Help " for information on obtaining technical assistance.
16. For each of the remaining expansion cards, perform the following steps:
a. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.
b. Remove the cover (see " Removing the Cover ").
c. Reinstall one of the expansion cards you removed in step 12.
d. Run Quick Tests in the system diagnostics.
If the tests do not complete successfully, see " Getting Help " for information on obtaining technical assistance. If you have reinstalled all of the
expansion cards and the Quick Tests are still failing, see " Getting Help " for information on obtaining technical assistance.
Troubleshooting System Memory
Problem
l Faulty memory module
l Faulty system board
l Front-panel status LCD indicating a problem with system memory
Action
1. Turn on the system, including any attached peripherals.
If no error messages appear, go to step 15.
2. Enter the System Setup program to check the system memory setting (see "Using the System Setup Program," in the User's Guide for instructions).
3. If the amount of memory matches the system memory setting, go to step 15. Otherwise, continue to step 4.
4. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.
5. Remove the cover (see " Removing the Cover ").
NOTICE: When troubleshooting an expansion card, see the documentation for your operating system and the expansion card.
NOTICE: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
NOTICE: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.