Troubleshooting the diskette drive – Dell PowerEdge 2650 User Manual

Page 44

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6.

 

Reseat the memory modules in their connectors (see "

Installing Memory Modules

" in "Installing System Options").

7.

 

Replace the cover (see "

Replacing the Cover

").

8.

 

Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.

9.

 

Enter the System Setup program and check the system memory again.

If the amount of memory installed does not match the system memory setting, perform the following steps:

a.

 

Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.

b.

 

Remove the cover (see "

Removing the Cover

").

10.

 

Swap the memory module pair in bank 1 with another pair of the same capacity.

11.

 

Replace the cover (see "

Replacing the Cover

").

12.

 

Reconnect your system and peripherals to their electrical outlets, and turn on the system.

13.

 

As the system boots, observe the monitor screen and the indicators on the keyboard.

14.

 

Perform the following steps:

a.

 

Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.

b.

 

Remove the cover (see "

Removing the Cover

").

c.

 

Repeat steps 10 through 13 for each memory module pair installed.

If the problem is not resolved, see "

Getting Help

."

15.

 

Run the system memory test in system diagnostics.

If the test does not complete successfully, see "

Getting Help

."

Troubleshooting the Diskette Drive

Problem

l

Error message indicates a diskette drive problem

Action

1.

 

Enter the System Setup program and verify that the system is configured correctly (see "Using the System Setup Program" in the User's Guide).

2.

 

Remove the bezel (see "

Removing the Bezel

").

3.

 

Run the diskette drive tests from the diagnostics diskette to see whether the diskette drive works correctly.

If the tests failed, continue to step 4.

4.

 

Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.

5.

 

Ensure that the CD/diskette drive tray is properly installed (see "

Installing the CD/Diskette Drive Tray

" in "Installing Drives").

6.

 

Connect the system to its electrical outlet and turn on the system, including any attached peripherals.

7.

 

Replace the bezel (see "

Replacing the Bezel

").

8.

 

Run the diskette drive tests from the diagnostics diskette to see whether the diskette drive works correctly.

If the tests failed, continue to step 9.

9.

 

Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.

10.

 

Remove the cover (see "

Removing the Cover

").

11.

 

Ensure that the system board tray is properly installed (see "

Replacing the System Board Tray

" in "Installing System Options").

12.

 

Replace the back cover (see "

Replacing the Cover

").

13.

 

Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.

14.

 

Run the diskette drive tests from the diagnostics diskette to see whether the diskette drive works correctly.

If the problem persists, continue to step 15.

15.

 

Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.

16.

 

Remove the cover (see "

Removing the Cover

").

17.

 

Remove all expansion cards installed in the system (see "

Removing an Expansion Card

" in "Installing System Options").

18.

 

Replace the cover (see "

Replacing the Cover

").

NOTE:

There are multiple configurations for the memory modules; see "

Memory Module Installation Guidelines

" in "Installing System Options." The

following steps are an example of one configuration.

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