Dell PowerEdge 2650 - Manual (Page 45)

19. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
20. Run the diskette drive tests from the diagnostics diskette to see whether the diskette drive works correctly.
If the test ran successfully, an expansion card may be conflicting with the diskette drive logic, or you may have a faulty expansion card. Continue to step
21.
If the test failed, see " Getting Help " for instructions on obtaining technical assistance.
21. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.
22. Remove the cover (see " Removing the Cover ").
23. Reinstall one of the expansion cards you removed in step 17 (see " Installing an Expansion Card " in "Installing System Options").
24. Replace the cover (see " Replacing the Cover ").
25. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
26. Run the diskette drive tests from the diagnostics diskette to see whether the diskette drive works correctly.
27. Repeat steps 21 through 26 until all expansion cards have been reinstalled or until one of the expansion cards prevents the system from booting from
the diagnostics diskette.
If the problem is not resolved, see " Getting Help " for instructions on obtaining technical assistance.
Troubleshooting a CD Drive
Problem
l System cannot read data from a CD
l CD drive indicator fails to blink during boot
Action
1. Enter the System Setup program to ensure that the IDE device is enabled (see "Using the System Setup Program," in the User's Guide).
2. Run the IDE devices tests in the system diagnostics to determine whether the CD drive works correctly.
If the tests failed, continue to step 3.
3. Remove the bezel (see " Removing the Bezel ").
4. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.
5. Ensure that the CD/diskette drive tray is properly installed (see " Installing the CD/Diskette Drive Tray " in "Installing Drives").
6. Reconnect the system to an electrical outlet and turn on the system, including any attached peripherals.
7. Replace the bezel (see " Replacing the Bezel ").
If the problem persists, continue to step 8.
8. Run the IDE devices tests in the system diagnostics to determine whether the CD drive works correctly.
If the tests failed, continue to step 9.
9. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.
10. Remove the cover (see " Removing the Cover ").
11. Ensure that the system board tray is properly installed (see " Replacing the System Board Tray " in "Installing System Options").
12. Replace the back cover (see " Replacing the Cover ").
13. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
14. Run the IDE devices tests in the system diagnostics to determine whether the CD drive works correctly.
If the problem is not resolved, see " Getting Help " for instructions on obtaining technical assistance.
Troubleshooting an External SCSI Tape Drive
Problem
l Defective tape drive
l Defective tape cartridge
l Software or device driver
l Defective SCSI host adapter
Action