Dell 2350 Wireless Broadband Router User Manual
Page 60
Replacement parts and systems are covered for the remaining period of the limited
warranty for the product you bought.
What do I do if I am not satisfied?
We pride ourselves on our great customer service. If you are not satisfied with the
service you receive under this limited warranty, please let us know. We have found that
the best way to resolve issues regarding our limited warranty is to work together. If, after
those discussions, you are still not satisfied, we believe arbitration is the most
expeditious way to resolve your concerns. Therefore, ANY CLAIM, DISPUTE, OR
CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER
PREEXISTING, PRESENT, OR FUTURE, AND INCLUDING STATUTORY, COMMON
LAW, INTENTIONAL TORT, AND EQUITABLE CLAIMS) AGAINST DELL arising from
or relating to this limited warranty, its interpretation, or the breach, termination, or validity
thereof, the relationships which result from this limited warranty (including, to the full
extent permitted by applicable law, relationships with third parties), Dell's advertising, or
any related purchase SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY
BINDING ARBITRATION ADMINISTERED BY THE NATIONAL ARBITRATION FORUM
(NAF) under its Code of Procedure then in effect (available via the Internet at
via telephone at 1-800-474-2371). The arbitration will be limited solely to
the dispute or controversy between you and Dell. Any award of the arbitrator(s) shall be
final and binding on each of the parties, and may be entered as a judgment in any court
of competent jurisdiction. Information may be obtained and claims may be filed with the
NAF at P.O. Box 50191, Minneapolis, MN 55405. This provision applies only to individual
home consumers and consumers who purchased through an employee purchase
program. It does not apply to small, medium, large, and global commercial customers or
government, education, and healthcare customers.
May I transfer the limited warranty?
Limited warranties on systems may be transferred if the current owner transfers
ownership of the system and records the transfer with us. The limited warranty on Dell-
branded memory may not be transferred. You may record your transfer by going to Dell's
website:
• If you are an Individual Home Consumer, go to
• If you are a Small, Medium, Large, or Global Commercial Customer, go to
• If you are a Government, Education, or Healthcare Customer, or an Individual
Consumer who purchased through an employee purchase program, go to
If you do not have Internet access, call your customer care representative or call 1-800-
624-9897.
"Total Satisfaction" Return Policy (U.S. Only)
We value our relationship with you and want to make sure that you're satisfied with your
purchases. That's why we offer a "Total Satisfaction" return policy for most products that
you, the end-user customer, purchase directly from Dell. Under this policy, you may
return to Dell products that you purchased directly from Dell for a credit or a refund of the
purchase price paid, less shipping and handling and applicable return fees as follows:
New Hardware Products and Accessories: Unless you have a separate agreement
with Dell, all hardware, accessories, peripherals, parts and unopened software still in
its/their sealed package, excluding the products listed below, may be returned within
twenty-one (21) days from the date on the packing slip or invoice.
Exclusions from the foregoing return policy:
New PowerEdge
TM
, PowerConnect
TM
and PowerVault
TM
products (excluding
PowerVault 160T tape libraries) may be returned within thirty (30) days from the
date on the packing slip or invoice, except that new PowerEdge
TM
SC servers
and n series products purchased from the Small and Medium Business Sales
Division may only be returned within fourteen (14) days from the date on the
packing slip or invoice.