Dell support center, Dell support – Dell Vostro 1000 (Mid 2007) User Manual

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Troubleshooting

Dell Support Center

The Dell Support Center provides service, support, and system-specific
information. For more information about Dell Support Center and available
support tools, click the Services tab at support.dell.com.

Computers purchased on June 26, 2007 and later are pre-installed with Dell
Support Center.

For computers purchased prior to June 26, 2007 you can download Dell
Support Center from the Services page at support.dell.com.

Click the Dell Support Center icon

on your computer’s desktop to run

the application and to access the following features:

Self-help tools such as Dell Support, Dell PC TuneUp, Dell PC Checkup,
and Network Assistant

DellConnect for remote, real-time, technical support

Dell support contact information including e-mail and online chat
addresses as well as telephone numbers

Resources specific to your computer are available under Drivers &
Downloads Upgrades and System Information

The top of the Dell Support Center home page displays your computer’s
model number along with its Service Tag, Express Service code, and warranty
expiration details. When permissions are given to Dell to use your Service
Tag, additional details about your computer, such as available memory, disk
space, installed hardware, network addresses, modem specifications, installed
security software, and much more are provided. In addition, using your
Service Tag, Dell can link you to the most relevant www.dell.com web pages
for information about your warranty, ordering accessories, and details about
installing recommended drivers and downloads.

Dell Support

Dell Support is customized for your computing environment. This utility
provides self-support information, software updates, and health scans for your
computer. Use this utility for following functions:

Check your computing environment.

View the Dell Support settings.

Access the Dell Support help file.

book.book Page 116 Friday, October 19, 2007 2:03 PM

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