Video and display problems, If the display is blank – Dell Vostro 1000 (Mid 2007) User Manual

Page 141

Advertising
background image

Troubleshooting

141

3 Turn on the computer.
4 At the Windows

desktop, use the touch pad to move the cursor around,

select an icon, and open it.

If the touch pad operates correctly, the mouse may be defective.

C

HECK

THE

SYSTEM

SETUP

PROGRAM

SETTINGS

Verify that the system setup

program lists the correct device for the pointing device option (the computer
automatically recognizes a USB mouse without making any setting
adjustments).

T

EST

THE

MOUSE

CONTROLLER

To test the mouse controller (which affects

pointer movement) and the operation of the touch pad or mouse buttons,
run the Mouse test in the Pointing Devices test group in the "Dell
Diagnostics" on page 111.

R

EINSTALL

THE

TOUCH

PAD

DRIVER

See "Reinstalling Drivers and Utilities"

on page 144.

Video and Display Problems

CAUTION:

Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

If the display is blank

NOTE:

If you are using a program that requires a higher resolution than your

computer supports, it is recommended that you attach an external monitor to your
computer.

C

HECK

THE

BATTERY

If you are using a battery to power your computer, the

battery charge may be depleted. Connect the computer to an electrical outlet
using the AC adapter, and then turn on the computer.

T

EST

THE

ELECTRICAL

OUTLET

Ensure that the electrical outlet is working by

testing it with another device, such as a lamp.

C

HECK

THE

A C

ADAPTER

Check the AC adapter cable connections. If the

AC adapter has a light, ensure that the light is on.

C

ONNECT

THE

COMPUTER

DIRECTLY

TO

AN

ELECTRICAL

OUTLET

Bypass power

protection devices, power strips, and extension cables to verify that the
computer turns on.

book.book Page 141 Friday, October 19, 2007 2:03 PM

Advertising