Dell 2709W Monitor - Manual (Page 38)

Product Specific Problems
Universal Serial Bus (USB) Specific Problems
Troubleshooting the Dell™ Soundbar
COMMON SYMPTOMS WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS
No Video No signal indicator is displayed l Check Video Input Selection
¡ Composite: Yellow colored RCA jack
¡ Component: Red, Blue, Green colored RCA jacks
Low Quality DVD playback Picture not crisp and some color distortion l Check DVD connection
¡ Composite gives good picture
¡ Component: Red, Blue, Green colored RCA jacks
Blinking Video Video is blinking or discontinuous l Check DVD connection
¡ Composite gives good picture
¡ Component: Red, Blue, Green colored RCA jacks
l Check if DVD player is HDCP compliant.
¡ Some non-compliant players may exhibit blinking video and others will display a
raster screen.
SPECIFIC SYMPTOMS WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS
Screen image is too small Image is centered on screen, but does not
fill entire viewing area l Perform monitor reset on "Factory Reset"
Cannot adjust the monitor with
the buttons on the front panel OSD does not appear on the screen l Turn the monitor off and unplug the power cord and then plug back and power on
The monitor will not go into
power saving mode. No picture, the LED light is blue. When
press "+", "-" or "Menu" key, the message
" No Composite input signal " or
" No
Component input signal " will appear.
l Move mouse or hit any key on the keyboard on the computer or activate video player, then
access the OSD to set Audio to "off " state.
No Input Signal when you press
the controls. No picture, the LED light is blue. When you
press "+", "-" or "Menu" key, the message
" No Composite input signal " or " No
Component input signal " will appear. l Check the signal source Make sure the Computer is not in power saving by moving the
mouse or pressing any key on the keyboard.
l Check to make sure Video Source to Composite or Component is powered and playing
video media.
l Check whether the signal cable is plugged in and seated properly. Re -plug the signal cable
if necessary.
l Re-boot the computer or video player.
The monitor will not fill the entire
screen. The picture can't fill the height or width of
the screen. l Due to the non-standard formats of DVDs, the monitor may not show the full screen
pictures.
NOTE: When choosing DVI-D, DisplayPort, HDMI, Composite or Component video, Auto Adjust function is not available.
SPECIFIC SYMPTOMS WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS
USB interface is not working USB peripherals are not working l Check that your monitor is powered ON.
l Reconnect the upstream cable to your computer.
l Reconnect the USB peripherals (downstream connector).
l Switch off and then turn on the monitor again.
l Reboot the computer.
High Speed USB 2.0 interface is
slow. High Speed USB 2.0 peripherals working
slowly or not at all. l Check that your computer is USB 2.0 capable.
l Verify USB 2.0 source on your computer.
l Reconnect the upstream cable to your computer.
l Reconnect the USB peripherals (downstream connector).
l Reboot the computer.
COMMON SYMPTOMS WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS
No Sound No power to Soundbar - the power
indicator is off.
(built-in DC power supply. i.e. 2709W) l Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if the
power indicator (blue LED) on the front of the Soundbar is illuminated.
l Confirm that the power cable from the Soundbar is plugged into the monitor.
l Confirm that the monitor has power.
l If the monitor has no power, see Monitor Specific Troubleshooting for monitor common
problem.