Dell Studio XPS 9100 (Mid 2010) - Manual (Page 37)

35
Solving Problems
Click 1. Start → Control Panel→
Programs → Run programs made for
previous versions of Windows.
In the welcome screen, click
2. Next.
Follow the instructions on the screen. 3.
If you have other software problems —
Back up your files immediately. •
Use a virus‑scanning program to check the •
hard drive or CDs.
Save and close any open files or programs
•
and shut down your computer through the
Start
menu.
Check the software documentation or •
contact the software manufacturer for
troubleshooting information:
Ensure that the program is compatible –
with the operating system installed on
your computer.
Ensure that your computer meets the –
minimum hardware requirements needed
to run the software. See the software
documentation for information.
Ensure that the program is installed and
–
configured properly.
Verify that the device drivers do not
–
conflict with the program.
If necessary, uninstall and then reinstall
–
the program.