Hardware troubleshooter – Dell Studio XPS 9100 (Mid 2010) User Manual

Page 41

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39

Using Support Tools

No timer tick interrupt — A chip on the system

board might be malfunctioning or there might be

a system board failure. See the

Service Manual

at support.dell.com/manuals or contact Dell for

assistance (see “Contacting Dell” on page 57).
USB over current error — Disconnect the USB

device. Your USB device needs more power for

it to function properly. Use an external power

source to connect the USB device, or if your

device has two USB cables, connect both

of them.
NOTICE - Hard Drive SELF MONITORING
SYSTEM has reported that a parameter
has exceeded its normal operating range.
Dell recommends that you back up your data
regularly. A parameter out of range may or may
not indicate a potential hard drive
problem
— S.M.A.R.T error, possible hard

drive failure. Contact Dell for assistance (see

“Contacting Dell” on page 57).

Hardware Troubleshooter

If a device is either not detected during

the operating system setup or is detected

but incorrectly configured, you can use the
Hardware Troubleshooter to resolve the

incompatibility.
To start the Hardware Troubleshooter:

Click

1.

Start

Help and Support.

Type

2.

hardware troubleshooter in

the search field and press <Enter> to start

the search.
In the search results, select the option that

3.

best describes the problem and follow the

remaining troubleshooting steps.

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