Dell Studio XPS 9100 (Mid 2010) User Manual

Page 40

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38

Using Support Tools

Alert! Previous attempts at booting this system
have failed at checkpoint [nnnn]. For help
in resolving this problem, please note this
checkpoint and contact Dell Technical
Support
— The computer failed to complete

the boot routine three consecutive times for

the same error. Contact Dell for assistance (see

“Contacting Dell” on page 57).
CMOS checksum error — Possible system

board failure or coin‑cell battery low.

Battery needs replacement. See the Service

Manual at support.dell.com/manuals or contact

Dell for assistance (see “Contacting Dell” on

page 57).
CPU fan failure — CPU fan has failed. CPU

fan needs replacement. See the Service Manual

at support.dell.com/manuals.
System fan failure — System fan has failed.

System fan needs replacement. See the Service

Manual at support.dell.com/manuals.

Hard-disk drive failure — Possible hard‑disk

drive failure during HDD POST. Contact Dell for

assistance (see “Contacting Dell” on page 57).
Hard-disk drive read failure — Possible

hard‑disk drive failure during HDD boot test.

Contact Dell for assistance (see “Contacting

Dell” on page 57).
Keyboard failure — Replace keyboard or check

the cable for loose connection.
No boot device available — No bootable

partition on hard drive, the hard drive cable is

loose, or no bootable device exists.

If the hard drive is your boot device, ensure

•

that the cables are connected and that the

drive is installed properly and partitioned as

a boot device.
Enter system setup and ensure that the

•

boot sequence information is correct.

See the

Service Manual at

support.dell.com/manuals.

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