Troubleshooting, Problem, Cause/solution – Sony SPP-1000 User Manual

Page 26

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Troubleshooting

Problem

Cause/Solution

Making a call

You hear five short error
beeps when pressing TALK.

You hear no dial tone.

The telephone always

connects with the wrong

number, or does not connect

at all, even though the
numbers you dial are correct.

The phone does not redial
correctly.

• Extend the antenna of the base unit vertically.
• Move the cordless handset closer to the base unit.
• Place the base unit away from noise sources (page 10).

• The battery may be weak. Charge the battery by placing the

cordless handset on the base unit for more than 10 hours (page 1

• The digital security code may have been erased. To store the cod

again, place the handset on the base unit.

• Make sure the telephone line cord is securely connected to the

telephone outlet.

• The battery may be weak or completely discharged.

Charge the battery by placing the cordless handset on the base u

for more than 10 hours (page 13).

• Make sure the dial mode setting is correct(page 15).

• Make sure the number (including the tone and pause digits, if us

you last dialed is fewer than 32 digits long.

• Make sure the last dialed number is really the one you want to d

Talking on the cordless handset

You hear interference during
conversation.

You hear a beep every second

during conversation.

You hear a beep every three

seconds.

• Move the cordless handset closer to the base unit.
• Press CHANNEL on the cordless handset for a channel that give

better reception.

• Place the base unit away from noise sources (page 10).

• It is an out-of-range alarm. Move the cordless handset closer to tl

base unit within 15 seconds (page 18).

• The battery becomes weak. Charge the battery by placing the

cordless handset on the base unit (page 13).

Receiving calls

The cordless handset does

not ring.

Move the RING ON/BATT SAVE switch to RING ON.

The battery may be weak. Charge the battery by placing the

cordless handset on the base unit for more than 10 hours (page L

Extend the antenna of the base unit vertically.

Move the cordless handset closer to the base unit.
Place the base unit away from the noise sources (page 10).

If you are storing a memory dialing number, you cannot receive

any calls. This is not a problem.

The digital security code may have been erased. To store the codi

again, place the handset on №e base unit.

S I

General

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