Compaq Deskpro 2000 User Manual

Page 235

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E-4

Diagnostic Error Codes

Table E-5

Parallel Printer Test Error Codes

Error Code

Description

Recommended Action

0401-xx

Printer failed or not connected.

The following steps apply to 0401-xx through 0403-xx:

0402-xx

Printer port test failed.

1. Connect the printer.

0403-xx

Printer pattern test failed.

2. Check power to the printer.

3. Install the loop-back connector and retest.

4. Replace system board and retest.

Table E-6

Diskette Drive Test Error Codes

Error
Code

Description

Recommended Action

0600-xx

Diskette ID drive types test failed.

The following steps apply to error codes 0600-xx through 0610-
xx:

0601-xx

Diskette format failed.

1. Replace the diskette media and retest.

0602-xx

Diskette read test failed.

2. Check and/or replace the diskette power and signal cables and

retest.

0603-xx

Diskette write, read, compare test failed.

3. Replace the diskette drive and retest.

0604-xx

Diskette random seek test failed.

4. Replace the system board and retest.

0605-xx

Diskette ID media test failed.

0606-xx

Diskette speed test failed.

0610-xx

Diskette change line test failed.

Table E-7

Serial Test Error Codes

Error
Code

Description

Recommended Action

1101-xx

Serial port test failed.

1. Run Computer Setup or Windows NT or Windows 95 utilities.

2. Replace the system board and retest.

Table E-8

Modem Communications Test Error Codes

Error
Code

Description

Recommended Action

1201-xx

Modem internal test failed.

The following steps apply to error codes 1201-xx through 1210-
xx:

1203-xx

Modem external termination test failed.

1. Disconnect from the phone line and retest.

1204-xx

Modem auto originate test failed.

2. Check the phone number.

1205-xx

Modem auto answer test failed.

3. Check the modem line.

1210-xx

Modem direct connect test failed.

4. Replace the modem and retest.

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