Compaq Deskpro 2000 User Manual

Page 256

Advertising
background image

Compaq Deskpro 2000 Series of Personal Computers

G-11

Table G-11

Continued

Problem

Cause

Solution

Network controller stopped
working when an expansion
board was added to the
computer.

1. Network drivers are not

loaded or driver parameters
do not match the current
configuration.

2. The cable is not securely

connected.

3. The network controller

interrupt or memory overlaps
the interrupt or memory of
another expansion board.

4. The network controller

require drivers.

5. The files containing the

network drivers are
corrupted.

1. Make sure that the network drivers are loaded and that the driver

parameters match the configuration of the network controller
using Network Setup found in the Control Center.

2. Ensure that the cable is securely attached to the network

connector and that the other end of the cable is securely
attached to the correct device.

3. Run Computer Setup and modify the network controller memory

value.

4. Verify that the drivers were not accidentally deleted when the

drivers for a new expansion board were installed.

5. Reinstall the network drivers, using the backup diskettes and

then run Computer Setup.

Network controller stopped
working without apparent
cause.

1. The files containing the

network drivers are
corrupted.

2. The cable is not securely

connected.

3. The network controller

is defective.

1. Reinstall the network drivers using the backup diskettes and

then run Computer Setup.

2. Ensure that the cable is securely attached to the network

connector and that the other end of the cable is securely
attached to the correct device.

3. Replace the network controller or system board.

Advertising