Canon 320 - Manual (Page 40)

37 Troubleshooting
Printer error has
occurred.
Turn off power then back
on again. If problem
persists, see the manual. Follow the procedure below to resolve the problem.
(1) Turn off the printer, and unplug the power cord of
the printer from the power supply.
If you are attaching the optional battery, remove it
once.
(2) After a while, plug the power cord of the printer
back in, and then turn on the printer.
If the same error occurs, make sure that the ink tank
is set properly.
If the ink tank is not set properly, do not remove it
forcibly. See Step 5 of “Replacing an Ink Tank” on
page 30 and set the ink tank properly. After that,
perform the steps (1) and (2) above once again.
No battery.
Turn printer off and use
the AC adapter or install a
charged battery. The optional battery is running low.
(1) Turn off the printer.
(2) Connect the supplied AC adapter or attach the
charged battery, then turn on the printer.
For details on how to charge the battery, refer to the
manual supplied with the battery.
The card is currently
write-enabled.
Set to read-only mode
before performing
operation. The Card Slot is set to Read/write mode.
You cannot print in this mode. After writing on the
memory card, set to Read-only mode again.
An unsupported USB hub
is connected.
Remove the hub. If a PictBridge compliant device is connected via a
USB hub, remove the hub and connect it directly to
the printer.
Cause Action
Caution
If you cannot confirm that the ink tank is set
properly since the Print Head Holder moves to the
right, contact your Canon service representative.
Auto head align has
failed.
Press [OK] and repeat
operation. <See manual> Possible causes are as follows:
z
Paper of size other than 5" x 7" / 127.0 x 177.8 mm is
loaded in the Rear Tray.
Press the OK button on the printer to dismiss the
error message, then load one sheet of the supplied 5"
x 7" / 127.0 x 177.8 mm paper or same-sized Canon
genuine paper* in the Rear Tray.
z Paper is not loaded in the Rear Tray.
Press the OK button on the printer to dismiss the
error message, and then load paper in the Rear Tray.
z Paper is loaded with the wrong side facing upwards.
Press the OK button on the printer to dismiss the
error message, then load one sheet of the supplied 5"
x 7" / 127.0 x 177.8 mm paper or same-sized Canon
genuine paper* with printing side up in the Rear Tray.
z The Paper Guide is not touching the edge of paper.
If the Paper Guide is not touching the edge of paper,
the paper at a slant passes through inside the printer
and the Auto Head Alignment may be failed.
Press the OK button on the printer to dismiss the
error message, then load one sheet of the supplied 5"
x 7" / 127.0 x 177.8 mm paper or same-sized Canon
genuine paper* in the Rear Tray.
* Use the following paper.
Photo Paper Plus Glossy PP-101
z Print Head nozzles are clogged.
Press the OK button on the printer to dismiss the
error message, and print the nozzle check pattern to
check the status of the Print Head. To print the nozzle
check pattern, see “Printing the Nozzle Check
Pattern” on page 27.
z The Paper Output Slot is exposed to strong light.
Press the OK button on the printer to dismiss the
error message, and then adjust your operating
environment and/or the position of the printer so that
the Paper Output Slot is not exposed directly to
strong light.
After carrying out the above measures, if the problem
continues after aligning the Print Head again, press
the OK button to dismiss the error message, and
then perform Manual Print Head Alignment.
Cause Action