Kontron M2M Smart Services Developer Kit User Manual User Manual
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The onboard video for the M2M system is automatic or LVDS and also depends on single or dual monitors
option.
Cards in the M2M System are anchored with screws. If one cards is loose, you may need torque screwdriver to
ensure adequate tightening. To do this each card would have to be removed and then each reinstalled. Re-insert
the cards one at a time with a reboot between each addition. Review the process in Section 5.
Characters are Distorted or Incorrect
Check the following:
Are the brightness and contrast controls properly adjusted on the video monitor?
See the manufacturer’s documentation.
Are the video monitor’s signal and power cables properly installed?
Does this video monitor work correctly if plugged into a different system?
Cannot Connect to a Kontron M2M System using Ethernet Connector
Make sure the network cable is securely attached at the connector port.
Try a different network cable.
Make sure you are using the correct and the current drivers. Go to downloads for the product:
Make sure the driver is loaded and the protocols are bound.
Make sure the correct networking software is installed.
Diagnostics Pass but the Connection Fails
Make sure the network cable is securely attached.
Make sure you specify the correct frame type in your NET.CFG file.
Cannot Connect to a Kontron M2M System using Wi-Fi
Check to see if the Wi-Fi/3G indicator light is on. It should be red and be the third light on the top. It is surface
mounted. When the light is on it is indicating that the Wi-Fi card in the system is functioning.
Make sure that your Wi-Fi router is functioning and within range by confirming connectivity with another Wi-Fi
device.
Make sure you are using the correct and the current drivers. Go to downloads for the product:
Make sure the driver is loaded and the protocols are bound.
Make sure the correct networking software is installed.
Cannot connect to a Kontron M2M System using 3G
Make sure 3G signal is strong enough in your location by confirming 3G connectivity with another 3G device.
Make sure SIM card is functioning by testing it in another system/phone.
Make sure SIM card is fully inserted in the M2M System. This inserts from the top of the system.
Check to see if the Wi-Fi/3G indicator light is on. It should be red and be the third light on the top. It is surface
mounted. When the light is on it is indicating that the 3G modem card in the system is functioning.
Make sure you are using the correct and the current drivers. Go to downloads for the product:
Make sure the driver is loaded and the protocols are bound.