La-Z-Boy La-Z-Touch Massage System after 08/11/2014 - Manual (Page 7)

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La-Z-Touch ® Massage & Heat Recliner
Troubleshooting Instructions
Reclining Tension Adjustment Instructions
Tension Spring Wing Nut
– To reduce the risk of serious injury:
• Do not attempt to disassemble or service the pump or motor; no serviceable parts are
inside. Contact your La-Z-Boy ® dealer for service.
• Check the condition of the power transformer, electrical cords, plug and connectors
monthly. Keep the power transformer and electrical cords away from heat sources.
Never operate the unit with a damaged power transformer, electrical cord, plug or
connector. Contact your La-Z-Boy
® dealer for service.
WARNING
Troubleshooting for Massage and Heat Function
If the massage or heat function does not work:
1. Make sure the automatic time-out operation has not been activated, indicated by either
the MSG button or the HEAT button flashing for 5 seconds. If either button is blinking, the
system is in a 30-minute cool down period. Following the cool down period, press the
MSG button to restart the massage, or press the HEAT button to restart the heat.
2. Make sure the power transformer is plugged into an electrical outlet.
3. Make sure the electrical outlet is working. For example, make sure there are no blown
fuses or tripped circuit breakers.
4. Make sure all the connectors are secured; refer to the Assembly Instructions.
5. Make sure that the electrical cords are not crimped or pinched. Make sure the electrical
cord or plug is not damaged.
If the massage system still does not operate properly, contact your La-Z-Boy dealer for
service. Except for replacement of the power transformer, never attempt to make any
repairs or adjustments yourself.
Power Transformer Replacement
If the Power Transformer must be replaced:
1. Unplug the Power Transformer from the electrical outlet.
2. Locate the Power Transformer connection; refer to the Assembly Instructions. Gently pull
the connectors apart to disengage.
3. Push the replacement Power Transformer connector into the mating connector; refer to
the Assembly Instructions. Make sure the connectors are secured with no gaps
between them.
• Make sure the legrest is closed before tilting forward and adjusting the tension.
• Do not completely tighten the wing nuts. The tension springs should not be completely
compressed after making adjustments. If this occurs, the wing nuts must be loosened
counterclockwise a minimum of ½-turn to avoid damage to the spring tension assembly.
• Do not completely loosen the wing nuts. The spring should not slide on the bolt after making
adjustments. If the spring slides on the bolt, tighten the wing nut clockwise a minimum
of ½-turn after the spring no longer slides on the bolt.
• Adjust both wing nuts equally.
– To reduce the risk of injury:
• This unit is equipped with a tension adjustment feature for the reclining mechanism
that is preset at the factory. The tension setting can be changed for your personal
preference. To avoid tip over and insure stability, do not operate the unit with the
tension adjustment wing nuts completely loosened.
WARNING
Reclining Tension Adjustment Instructions:
You can adjust the tension of the reclining mechanism to respond to your individual size.
1. Unplug the power transformer from the electrical outlet. Gently roll the reclining chair
forward to rest on its arms and top of the back. Locate the wing nuts, one on each side,
toward the back of the recliner under the reclining seat (only one side shown below).
2. Adjust the tension by turning the wing nuts in ¼-turn increments until the desired
setting is reached.
• A taller or heavier person may choose to increase the reclining tension by tightening
the wing nuts clockwise.
• A smaller person may choose to decrease the reclining tension by loosening the wing
nuts counterclockwise.
3. Return the reclining chair to the upright position and test the new setting. Make additional
adjustments if needed, repeating these steps. Plug the power transformer directly into a
wall outlet.
– To reduce the risk of product damage:
NOTICE